WeRoad
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Activity overview
Latest activity by WeRoad-
WeRoad created an article,
How does the Facebook group work?
It’s really simple: click here to request to join (accept the group rules, and if you feel like answering the welcome questions, we'd love it!) and you’ll be part of our community within 24 hours! ...
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WeRoad created an article,
Where can I find useful info to get ready for my trip?
In each trip details page and in your MyWeRoad Personal Area under 'Bookings & trips' > 'Your upcoming trips' > 'Trip details', you'll find the Frequently Asked Questions section: here, you can fin...
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WeRoad created an article,
I have a promocode or voucher. How should I use it?
Each promocode may have different usage conditions and may be valid only on certain trips. Make sure you read its terms and conditions carefully before selecting your WeRoad trip. Once you’ve found...
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WeRoad created an article,
I have issues with the payment. What can I do?
The mantra is, as always: no panic! You can try making the payment again, but before proceeding, we recommend that you: Check your card's daily and monthly availability; Ensure you have a stable i...
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WeRoad created an article,
Can I suggest activities not included in the itinerary?
Each trip is carefully planned in detail, and you can read about the daily activities in the 'Itinerary' section of each trip page. On many of our trips, the pace is usually pretty fast, so adding ...
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WeRoad created an article,
How do I activate the insurance on tour?
To report an emergency medical assistance claim while abroad or a reimbursement claim, follow these instructions: To request medical assistance during the trip:Contact the 24/7 emergency number imm...
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WeRoad created an article,
How do I arrange the transfer from the airport to the meeting point?
The transfer to and from the airport is not included in the package and is the responsibility of each participant. However, in the WhatsApp group (created approximately 2 weeks before departure), t...
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WeRoad created an article,
What if I can't take part to the the trip due to health reasons?
Our motto is always: don't panic! If you’re within the terms of our free cancellation or have purchased the Flexible Cancellation Option, you can request a cancellation with a full refund or a trip...
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WeRoad created an article,
Where can I find my booking ID and the tour code?
You can find the booking ID - In the confirmation email with the subject 'WeRoad - Booking Confirmed' – you can find it in the first few lines of the email and in the attached PDF under 'Booking N...
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WeRoad created an article,
I have a disability, which trip should I book?
Connecting people, cultures and stories is our vision, which is why, in our group trips, the relationship between people is just as important as the itinerary, the activities, and the places we wil...